From 25 May 2018, the General Data Protection Regulations come into force. As Gina-B Silkworks holds information about anyone who orders from this website, we are obliged to take action in line with the new regulations and inform you about how we use your data.
What do we hold?
Names, postal and email address and phone numbers. We do not store customer card details.
Your previous orders are also stored if you have signed up for an account.
If you signed up for our newsletter, your email address is held by MailChimp according to the permissions that you granted when signing up.
Where does the information come from?
We only hold the information that you directly supplied when opening an account or placing an order with us, or given when signing up for our newsletter.
What do we do with the information that we hold?
We use this information to send you the items that you have ordered and paid for (which may include typing your address into the Royal Mail's online postage system), or to deliver the online courses you have paid for. This will include sending email updates about your order, or information about the working of the website itself. We may need to pass your delivery details to a courier or telephone you to arrange delivery.
If you are a newsletter subscriber, we will use your email address to send you regular updates.
Does Gina-B Silkworks share information with anyone?
We do not sell or otherwise distribute information. We may need to provide Royal Mail, couriers, or direct suppliers (i.e. furniture) with your delivery contact details in order to get your goods to you.
Do I have the right to withdraw my consent?
Yes. You can withdraw your consent by contacting Gina-B Silkworks by email or post. We will then delete the information that we hold.
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