Note: All countries STILL have delayed services due to the Covid crisis. Even items shipped within the UK are seeing delays in areas where post office staff have contracted the virus or need to self isolate. Please bear this in mind.
Likewise, overseas shipping, particularly to the EU, is taking much longer than normal due to new customs checks.
We have introduced a standard flat rate for UK orders. Orders will be sent via Royal Mail, and usually take within about 3-5 working days to arrive (with no covid delays). Please note that orders are only covered for £20.00 with our flat rate - we advise you to choose one of the additional options should you require added insurance. We do not ship to temporary addresses.
You will have the option to upgrade your delivery to a signed for or special delivery option. Please note that special delivery is usually packed & dispatched within 1 working day, not always the same working day the order is placed.
UK Standard - £2.99 - no tracking
UK Signed For - £3.99
We are happy to ship to many locations.
The covid crisis and customs checks within the EU has seen long delays in many countries, please bear this in mind.
Our postage rates are based on the weight & price of your total order. We provide options for tracked and insured delivery, depending upon the value of your order and options available in your country.
The full amount will show on your order after you have logged in and stated a delivery address (the system defaults to a UK delivery address until that point). These prices are based on delivery by Royal Mail services.
Due to increased delays and losses, we are sorry but all items shipped overseas will now only be sent by tracked methods
Please note that we are not responsible for customs or other import duties that may be incurred in your country and customs checks can result in delays.
If you live outside the UK, your order may be subject to import duties and taxes. These import duties are levied by customs at the point of entry to the destination country, and are out of our control. If your parcel is liable for import duties or other taxes, they must be paid before the parcel is released by customs for delivery. Please contact your local customs office to obtain more information about your country’s customs policies.
Please note that Royal Mail size restrictions mean we cannot ship over 2kg in one parcel.
If your order is heavier, please get in touch so that we can work out alternatives
Furniture is delivered directly from the manufacturer's factory and can only be delivered within the UK Mainland (see below for restrictions or changes based on location). Delivery drivers will deliver to ground floor only, please make sure all access is clear. Deliveries to Northern Ireland (BT) and to the postcodes starting KW, IV, PH, AB, PA, HS, ZE, JE, GY, DD8-DD11 and PO30-PO41 should call for a delivery quote as there may be additional charges.
They will contact you by telephone to arrange delivery - so please include a convenient contact number with your order.
Delivery will be within 21 days of order.
Gina-B Silkworks has a subsidised delivery on all furniture items of £14.99 no matter how many units are required.